Cruise And Vacation Purchase Peace Of Mind From Travel Express
Travel Express Guarantees "Always The Lowest Prices" When You Book Your Cruise Or Vacation With Us!
If you find a lower advertised cruise rate or vacation package within 48 hours of booking with Travel Express, call our Customer Service Department toll-free at 1-888-416-3182 Int. 011-954-323-4478
Provide us with the details. The lower advertised rate must be a price for the same cruise (same ship, sailing dates, and cabin category) or same vacation package (same hotel/package, departure/return dates, transportation) that you purchased through one of our Travel Express websites.
A Customer Service Representative will review the details. If the lower cruise rate or vacation package is still available, we'll process your claim and refund 100% of the difference! "Always The Lowest Prices" When You Book Your Cruise Or Vacation With Us!
You must have first purchased a cruise or vacation package from Travel Express.
The lower advertised rate must be a price found for the same cruise - same ship, sailing dates, and cabin category, same vacation package - same hotel/package, departure/return dates, transportation, that you purchased through Travel Express.
Our "Lowest Price Guarantee" applies only to cruise rates or vacation packages available to the general public. It does not apply to consolidator, group, incentive, interline, meeting, or convention rates that are not available to the general public.
You must meet all requirements for the lower advertised cruise rate or vacation package (residency requirements for regional specials, age-related discounts, etc.).
Our "Lowest Price Guarantee" applies only to the cost of the cruise or vacation package (including port charges). Promotional packages, group deals, air or land components, shipboard credit, travel insurance, transfers, pre- or post-cruise hotel stays, and shore excursions are not eligible or included. Taxes and fees, which vary by itinerary, are not included.
To claim a refund, you must contact us prior to your sailing or departure date and within 48 hours of your Travel Express purchase. You must call our Customer Service Department toll-free at 1-888-416-3182 Int.011-954-323-4478 to claim your refund.
The lower advertised cruise rate or vacation package must be available for booking at the time you contact us about the refund.
Your refund request will be reviewed and we will determine whether you have met the necessary requirements for a refund.
If your refund request is approved, the credit card used to purchase your cruise or vacation package will be credited 100% of the price difference within 7-10 business days of final approval. If only a deposit has been made, then the final amount due will be adjusted to reflect the lower cruise rate or vacation package .
Travel Express reserves the right to modify or cancel the "Lowest Price Guarantee" at any time without prior notice or liability to you.
This offer is only valid on Cruise Lines that are members of CLIA.
The Travel Express prices shown are from our online database and are updated regularly from the cruise lines and the vacation package providers. Unfortunately, transmission errors, recent cruise line or vacation package updates, and availability make it impossible to guarantee prices until a booking is made. All rates are subject to change and availability may be limited. Travel Express Terms and Conditions apply.